Shipping & delivery policy
In short: DialDesk CRM is software. Nothing is shipped physically. The installer is sent as a download link and your licence key by email or WhatsApp,
usually within a few hours and at most within 2 working days of payment.
1. What you receive
- A download link for the DialDesk CRM Windows installer (if you do not already have it).
- A licence key for the plan you bought, tied to the Machine ID you sent us.
- A GST invoice where applicable.
2. How and when
- We send the licence key to the email address or WhatsApp number you gave us, after payment is confirmed and we have your Machine ID.
- Delivery is normally within a few hours during Monday to Saturday, 10 am – 7 pm IST, and in any case within 2 working days.
- There are no shipping charges, and no physical goods are sent.
3. If you do not receive it
Check your spam folder, then contact us at help@dialdesk.space or 7303344155 with your payment reference. If we cannot deliver a working key, you are entitled to a refund under our refund & cancellation policy.
4. Contact
Grievance Officer
Aman Pandit
DialDesk CRM, New Delhi, India
Email: help@dialdesk.space · Phone: 7303344155
We acknowledge complaints within 48 hours and resolve them within one month of receipt.
Aman Pandit
DialDesk CRM, New Delhi, India
Email: help@dialdesk.space · Phone: 7303344155
We acknowledge complaints within 48 hours and resolve them within one month of receipt.